About First Software
Streamlining retail and distribution sectors
First Software is first and foremost a group of people with huge experience in developing software to improve the business of retail and distribution.
Based in Auckland and unhappy that retailers and distributors had to spend too much time dealing with multiple systems that didn’t talk to each other, we developed a truly integrated Enterprise Resource Planning (ERP) solution to streamline processes for multi-channel retail and distribution businesses: n2 ERP.
We have built a strong and profitable business by helping retailers and distributors to implement n2 ERP, significantly improving their operational efficiency and profitability.
Since releasing the Cloud version of n2 ERP in 2010, a number of major retailers and distributors have become our customers, all of whom hold competitive advantage thanks to n2 ERP’s integrated financial and supply chain software, website design and development.
And in 2015 we integrated our platform to Xero so our customers can choose to use n2 ERP Financials or Xero Financials.
"I was very pleased to find one solution that could meet all our retail, distribution and ecommerce needs"
Helping retailers and distributors of all shapes and sizes
Whether you have two or 50 stores, one or multiple distribution centres, three or 100+ employees, we can help you.
Based on the Microsoft Technology stack and hosted in Auckland by a specialist Cloud computing company, n2 ERP is designed for retail, import and distribution companies of any size.
n2 ERP is easy to use
n2 ERP runs on any browser and can be integrated with a wide range of external suppliers and customers.
It is an all-in-one application that means no more integrating separate inventory and ecommerce systems as it includes Financial Management, Point of Sale, Customer Management and Business Intelligence.
So, if multiple systems are clogging up your business and creating inefficiencies, n2 ERP can automate more tasks and handle everything: one business solution, one application, multiple tasks, many benefits.
"It’s been a bit revolutionary, really, because it’s enabled us to do all these things that we weren’t able to do with our existing software"
Tested through Sprint Fit
We really do know retail! In 2012 we decided to start our own retail business to provide a real world R&D test bed for n2 erp: multi-channel sports nutrition and clothing business Sprint Fit.
Sprint Fit showcases our software and demonstrates how to run a successful, highly automated bricks & mortar and online retail business.
Sprint Fit’s success has gained considerable recognition, most recently attaining 21st place and “multi-channel retailing superhero” status in the Deloitte 2015 Fast 50 rankings, with growth of 297%.
Our capable, knowledgeable team is always reachable and keen to assist you. Led and supported by people who understand the demands on you.
Alex Petraska, General Manager
Alex leads the company and drives our long term strategy.
Joining First Software in 2002 after a successful stint in distribution, supply chain and retail, Alex works closely with Stewart to translate your business needs into ERP implementation.
He adds value through his ability to understand your business, building a long-term partnership by combining best practice business process knowledge with his extensive software experience - and applying them both to your needs.
Essentially acting in a business advisory role, Alex sits between you and our software team, ensuring that we truly understand your procedures and that you know specifically how they will work better with n2 ERP.
This means that you get the most effective product and integration - the best solution for you: the one that will lead to the most benefits in your world.
“I want our customers to be highly successful on an ongoing basis. Great implementations come from better understanding and growing together.”
Stewart Martel, Sales and Marketing Manager
Hugely experienced in the IT industry, Stewart has a strong grasp of what it takes to have a successful ERP implementations, thanks to his experience with First Software, SAP, Microsoft Dynamics and J D Edwards.
Running our sales and marketing operations, Stewart works closely with Alex to generate and assist new clients. As your first point of contact, he is also Head of Keeping Our Promises, consistently involved and communicating with you through implementation and then on an ongoing basis.
By being involved throughout the implementation process, Stewart eliminates the need for you to have to explain yourself again once the project starts, which creates more clarity during the implementation and ensures a better result for you.
“I am the point of truth and the record keeper for the whole process. Everyone you talk to during pre-sales process will carry through to the implementation.”
Jason Lowe, Development Team Manager
Jason’s constant goal is to ensure delivery of user-friendly and highly functional software.
Backed by our delivery team of talented and innovative professionals, he applies his 20+ years of experience in the IT sector, primarily in software development.
As the architect of our solutions and leader of the n2 ERP development roadmap, his wide range of skills include management, developer, architect, solution visualisation. Also an agile methodology specialist, Jason and his team work at high speed, delivering great solutions during implementation and then providing long term support, ensuring you are always looked after.
“My role is to pull everything together, ensuring my team delivers a well configured solution with the customer’s data loaded, users well trained during the go live phase and supported for years to follow.”
Leon Petraska, Finance Manager
Not only does Leon manage the finance side of things and support Alex in developing our long-term strategy, but he is also the voice of the end user in our business through his leadership of our sister retail company, Sprint Fit.
His involvement in Sprint Fit’s ecommerce website and bricks and mortar store enables us to develop new n2 ERP functionality and test it in a live business environment before it goes into production.
Leon ensures that knowledge gained from Sprint Fit flows on to our customer base, enabling n2 ERP to grow consistently stronger.
Leon also gives our customers beneficial advice on general online selling and using tools including Google Analytics, Adwords and SEO.
“A core focus for me is to ensure that our learnings from Sprint Fit lead us to provide the strongest possible solutions for retailers and distributors.”